Threshyr Pro Support
The free time tracker for freelancers and consultants, on macOS and Windows.
Contact us
Email us about anything — a bug, a question, a feature request. We reply within two business days.
affanbajwa18@gmail.comFrequently asked questions
Is Threshyr Pro really free?
Yes — free forever, for everyone. There is no trial, no subscription, and no in-app purchases. Nothing in the app is locked behind a payment.
Where is my data stored?
In a single database file named threshyr.db, kept in Threshyr Pro's own data folder on your machine. Your client names, project names, rates and hours are never uploaded — the app has no server to upload them to. See the privacy policy for the full detail.
Do I need an account?
No. There is no sign-up, no email address, and no password. That also means there is nothing to recover or reset if you change computers.
Does it work offline?
Yes, entirely. Threshyr Pro never needs a network connection — every feature works with Wi-Fi switched off.
Can I use this for client work under an NDA?
Yes. Nothing about your projects or clients leaves your machine. There is no server of ours that could receive a client name or a rate, so tracking NDA work in Threshyr Pro does not disclose it to us or to anyone else.
How do I set a billable rate?
Open Projects, select a project, and set Billing Type and the rate beneath it — Hourly Rate ($), Monthly rate ($), or Total Budget ($), depending on the type you pick. Reports totals it for you.
The billing fields stay greyed out until the project has a client assigned. If you cannot type a rate, assign a client to the project first — use + Add Client on the Projects screen if you have not created one yet.
How do I run a report?
Open Reports and pick a range from the dropdown: This Week, Last Week, This Month, Last Month, This Year, or Last Year. You can also filter to specific projects, and the totals update as you change either.
How do I add time I forgot to track?
Open Timesheet and click + Add Manual Time. Pick the task, set the start and end times, and save. Any row in that table can also be edited or deleted with the Edit and Delete actions.
Can I move my data to another Mac?
Yes — copy one file. Every project, client, rate and hour you have recorded lives in threshyr.db at this path:
~/Library/Containers/com.affanbajwa.threshyr.pro/Data/Library/Application Support/Threshyr-Pro/
- Quit Threshyr Pro on both Macs. Quitting finishes writing the database, so the copy you take is complete.
- In Finder on the old Mac, press ⌘ ⇧ G, paste the path above, and press Return.
- Copy threshyr.db to a USB drive or cloud folder.
- On the new Mac, install Threshyr Pro, open it once, then quit it — that creates the folder.
- Go to the same path on the new Mac and paste threshyr.db in, replacing the file already there.
- Open Threshyr Pro. Your projects, clients, rates and time are back.
Does Threshyr Pro track my screen or my apps automatically?
No. Threshyr Pro is a manual tracker: you start the timer on a task card, or enter the time by hand. It never watches your screen, your apps, or your browser, and it asks for no system permissions. Threshyr Studio is the edition that tracks automatically.
Troubleshooting
The app won't open after install
- Quit it completely — right-click its Dock or taskbar icon and choose Quit — then open it again.
- Restart your computer and try once more.
- If it still will not open, reinstall it from the same store you installed it from. On macOS, copy your threshyr.db file out first (path above) — deleting the app also deletes its data folder.
- Still stuck? Email us with your operating system version and what you see on screen.
The timer didn't save a session
- A time slot opens the moment you press play and closes when you press pause. If the app closed while a timer was still running, that slot is still open — it comes back running when you reopen the app. Press pause on that card to close it.
- Then correct the length in Timesheet with Edit, or delete the slot and re-enter it with + Add Manual Time.
Report totals look wrong
Check these four things, in order:
- The date range. Reports only counts time inside the range you picked. Hours logged outside it are not missing, just out of view — switch the range and they reappear.
- The project filter. Only the projects you have selected are included in the totals.
- The rate. A project with no rate set counts as zero, so its hours show but its amount does not. Remember the rate field only unlocks once the project has a client.
- The billing type. Only Hourly projects multiply hours by a rate. Fixed monthly and Fixed one-time projects report their flat budget, so their amount will not change as you log more hours. That is expected.
How to report a bug
Email affanbajwa18@gmail.com and include:
- Your macOS or Windows version.
- Your app version — open Settings → About & Support, which shows it as Threshyr Pro 1.2.8.
- What you did, what you expected, and what happened instead.
- A screenshot, if you have one.
We reply within two business days.